All the orders placed on covidlonghaulers.com are managed by incellDx and then they pass on the orders to the partner laboratory. This process is often lengthier, including the time it takes for you to get the superbill (it may take a month or more as Radiance bills them for their services only after the test is complete and sends superbill once we receive the payment from them) to claim from your insurance.
However, the ordering through Radiance Diagnostics website (https://theradiancediagnostics.com/catalog/) is direct and faster.
- The kit gets shipped within 24-48 hours of receiving your order when received on week days
- The orders received on holidays and weekends are shipped the next business day.
- There is no additional costs
- More tests to choose from in addition to Cytokine and S1 Immune subset panels.
- The superbills are sent immediately after we receive the paid specimen to assist initiate the insurance claim process.
FAQ:
- How do I order the Long Hauler testing?
- What are your working hours?
- How do I contact Radiance Diagnostics after hours?
- Is Radiance Diagnostics a certified lab?
- Where do you do your laboratory testing?
- Do you have any other branches?
- Do I need an appointment for testing with Radiance?
- How do I order a test?
- How do I schedule my appointment?
- How do I modify my appointment?
- How do I cancel my appointment?
- How do I get my refund?
- The test I want to order is not listed in your website, what do I do?
- What is the turnaround time for COVID-19 RT PCR?
- What sort of preparation is required for RT-PCR testing for COVID-19?
- What kind of swab is collected for COVID-19 RT-PCR?
- Do you have drive-through testing for COVID?
- If I get tested on a Saturday, when will I get my test result?
- It’s Past my turnaround time for results and I didn’t get my report, what do I do?
- Will my test (s) be covered by insurance?
- Can I walk in for testing?
- What is the COVID-19 test cancellation policy?
- Which test (s) should I order for COVID Long Haulers.
- What are the tests you offer for COVID long haulers?
- How is this ordering process different from covidlonghaulers.com?
- How do I know my order is shipped?
- What carriers are used for shipping the kit/specimen?
- Are shipping and handling included in the test price?
- When will I get my Results?
- When will I get my superbill?
- What to do after receiving the results?
- Do you assist with blood draw?
- How do I prepare for the blood draw for covid long haulers?
- How do I reorder the test?
- Can I walk in for a blood draw for cytokine testing?
- Is covid long hauler testing covered by insurance?
- How to get a refund when I have received the kit or ordered the kit and don’t need any more?
- What tubes are required for cytokine assay?
- Do we need to spin the tube?
- When to get the blood drawn?
- What do I do when my package is lost in transit/after delivery or delayed by the carrier?
- What is the cancellation policy for Long Hauler testing?
- What is included in the test Price?
- I am a physician and would like to set up an account. What should I do?
- What tests do you offer for Lyme Disease?
- How do I know my sample is delivered at the Radiance Diagnostics?
- I received my result, but it says “Pending”, “Preliminary” not “Final” what do I do?