What is the turnaround time for COVID-19 RT PCR?
All COVID-19 RT PCR results are reported on the same day or within 24 hours of sample collection and /or receipt by Radiance Diagnostics.
What sort of preparation is required for RT-PCR testing for COVID-19?
Please bring a valid Passport or a government-issued photo ID at the time of testing and wear a mask.
What kind of swab is collected for COVID-19 RT-PCR?
Nasopharyngeal swab
Do you have drive-through testing for COVID?
No, we don’t provide drive-through testing
If I get tested on a Saturday, when will I get my test result?
All results are sent via email as a pdf attachment within 24 hours irrespective of any holiday or weekend. Please make sure to check the spam folder as well.
It’s Past my turnaround time for results and I didn’t get my report, what do I do?
Please call the front desk at 630-995-3722 during the patient service hours or email us at info@theradiancediagnostics.com
Will my test (s) be covered by insurance?
We do not accept insurance at present. It’s self-pay. However, we do provide itemized bill with lab provider information via email as PDF attachment, which can be used for insurance claims by you. Radiance diagnostics is not responsible for your insurance claims.
Can I walk in for testing?
Appointments are required. Please order your tests online and take appointment through our website https://theradiancediagnostics.com/
What is the COVID-19 test cancellation policy?
Cancellation and Refund Policy for COVID-19 testing
All orders/appointments for COVID-19 testing must be canceled or modified online within 24 hours prior to the appointment. There is a non-refundable cancellation fee of $20, which includes the fees charged by banks and Radiance Diagnostics administrative fees. Appointments canceled less than 24 hours to the testing will incur a fee of 50% of the test cost. There is no refund for no shows or after the testing/service is completed. Also, there is no fee for rescheduling.
