Skip to main content

Radiance Diagnostics

Limitations, Cancellation Policy


Any Reflex tests if ordered are separate and not included in the test/panel pricing listed. Please note that we may not be able to run some analytes for example, Glucose, Potassium from serum if there is a sign of hemolysis and or leak of RBCs in the serum through the gel barrier due to a chance for inaccurate results.

Cancellation and Refund Policy:

An order may be canceled before or within 30 days of receiving the order (test kit) from Radiance but before returning the kit with a blood specimen. For in-house testing orders, the appointments must be canceled 24 hours prior to testing. There is a non-refundable cancellation fee of $50 or 10 % of the total purchase amount whichever is smaller. There is no refund after 30 days of receiving the order or after the test was performed, or after the blood specimen was received by Radiance Diagnostics. Radiance Diagnostics has the right to deny services at its discretion.

Terms and Conditions:

I understand that COVID Long-Hauler Cytokine panel, S1 and Immune Subset panel tests are Laboratory Developed Tests (LDT). This test panel was developed by incellDx and their performance characteristics were determined by Radiance Diagnostics, which is certified under the Clinical Laboratories Improvement Amendments of 1988 (CLIA) as qualified to perform high-complexity testing. The U. S. Food and Drug Administration (FDA) has not reviewed, approved, or cleared these tests.

I understand that the laboratory tests performed at Radiance Diagnostics are done at my request. In consideration for receiving the opportunity to participate in laboratory testing, which is provided by The Radiance Diagnostics, I hear by release, waive, discharge, covenant not to sue, and agree to hold harmless for any and all purposes the company and their healthcare staff, members, shareholders, officers, servants, agents, volunteers, or employees (herein referred to as “indemnities”) from any and all liabilities, claims, demands, injuries, (including death), or damages, including court costs and attorney’s fees and expenses, that may be sustained by me while participating in testing.

I am fully aware that, the company is not providing medical care or medical diagnosis with Testing. I further understand that it is my responsibility to consult my own medical doctor for interpretation, analysis, evaluation, and explanation of my test results. I understand that neither Radiance Diagnostics nor its ordering physician will analyze, evaluate, critique, or otherwise interpret the results of said tests. I agree that Radiance Diagnostics, its officers, shareholders, directors, employed physicians, or its other agent or employee shall not be liable for any claims including, but not limited to, any claim arising out of or related to, inaccurate, uninterrupted, misinterpreted or results not received and do hereby expressly forever release and discharge all claims, demands, injuries, damage, actions or causes of action.

I hereby waive my rights regarding protected health information under HIPAA, to the extent necessary to complete the Testing and to allow Company to provide the results of the Testing to the organization which has arranged for the testing or me. Protected health information will not be reused or disclosed by Company to any person or entity other than above, except as required by law.

Detailed terms and conditions are listed here: Terms and Conditions.

Radiance Diagnostics is located at 1240 Iroquois Ave, Suite 300, Naperville, IL 60563 near the Chicagoland areas: